Frequently asked questions (FAQ)

Don’t worry if you have any questions, you will be able to find the answer for Frequently Asked Questions on this page. Or else, you can contact us anytime by clicking here.

general questions
  1. Shipping
  2. Product & Wholesales
  3. Order & Payment
  4. Cancellation & Refund
  5. Others


  1. What is the average Shipping Times for order?
    • Outdoor Bag Store is usually delivers orders within 7-14 working days upon payment received and while stocks available.


Products & Wholesales
  1. Are you selling Original products?
    Yes, Outdoor Bag Store is only selling ORIGINAL products.
  2. Do you provide a Corporate Sales or Wholesale?
    Yes, we do!!! Please contact our sales personnel for Corporate Sales request. Contact Sales here.


Order & Payment
  1. How do I make payment?
    Well, you can pay via Paypal, American Express, Master or Visa Credit Card, online transfer or cash.
  2. How do I place order?
    Once you registered, you can just browse our products and add it into your shopping cart and proceed to check out after that.


Cancellation & Refund
  1. Can I cancel order?
    Yes, you may cancel your order before the payment is made or we will automatically cancel the order if there is no payment made after 2 days the order is placed.
  2. I made payment and I want to cancel order now, can I get the refund back?
    At this moment, there is only refund while product is out of stock.


  1. How can I know more about Outdoor Bag Store?
    You can follow us on Facebook, Instagram and definitely our website or (old site).
  2. Is Outdoor Bag Store a reliable online store?
    Yes!! Outdoor Bag Store is a reliable online store. Feel free to visit our  Facebook Review Here.


Please do not hesitate to contact us if you can not get your problem solve here. Contact Us.