Shipping & Return Policy

OBS is always stretching the best to process every order to ensure your satisfaction. Here, we are providing a shipping guideline for your better understanding of our shipping procedure.

Shipping Schedule

  • Normally we will ship out orders on every MONDAY.

Shipping Cost

Free Of Charge (F.O.C) For Peninsula Malaysia
    • We are sorry to inform that we are unable to provide free shipping outside Peninsula Malaysia.
Shipping Charges
    • We are sorry to inform that we are unable to provide free shipping outside Peninsula Malaysia
      Destination Flat Rate
      Sarawak (Malaysia)  RM 25.00
      Sabah (Malaysia)  RM 25.00
      Singapore  TBC (Contact Us for details)

       

International Shipping
    • We are also provide shipping to other countries which is not listed above. Please contact us to check for the exact amount of shipping fee to your country. Contact us now.
Important Notes
    • All shipping to other countries need to be declare as commercial purchases and we are unable to response for import duties or charges levied by the respective country’s customs. Customer have to take responsibility for any import duties or charges levied by themselves.

Return policy

7-days free return 

All goods sold and delivered by Outdoor Bag Store are not refundable. We always conduct a serious inspection of our product to make sure that the product is in perfect condition before delivery. However, we can offer an exchange at our discretion if the product you received is proof to defect at the moment you received. Please note that below circumstance must be met to inquire for product replacement Presentable proof of purchase (receipt, invoice from OBS) Returning products will be in their original packaging with all labels and instruction manuals included, unused and undamaged. The returning request shall be made immediately upon product received (How We Determine Product Receiving Time)and shall return back to us within 7 days from the times onwards. You will bear all cost, such as shipping, related to the return of the product to us. You can only exchange for the same product.